Shop Policies
Lead Time
Rings / Jewelry with stones: 3-5 weeks
Create Your Ring: 4-6 weeks
Bands with no gems: 2-3 weeks
Custom made: Project based
Thanks for your patience in the creation of your magnificent piece
Warranty & Repairs
At LilPetite, we stand 100% behind our products and craftsmanship. Our goal is to serve our customers at every stage of life.
We offer a one-time free resizing of up one size for our standard ring styles.
*Some rings cannot simply be resized due to style and materials and would need to have some modification to the sizing shank area. In these cases and Platinum rings - a fee is applied.
Warranty & Repairs
At LilPetite, we stand 100% behind our products and craftsmanship. Our goal is to serve our customers at every stage of life.
We offer a one-time free resizing of up to two sizes for our standard ring styles.
*Some rings cannot simply be resized due to style and materials and would need to have some modification to the sizing shank area. In these cases - a fee is applied.
Return & Exchange
All sales are final. Unless there is a clear issue that is our fault please reach out. Please note that most of our jewelry is custom-made to your size and is crafted on a made-to-order basis. Due to the personalized nature of our pieces and the fact that we do not mass-produce, we cannot accept returns or exchange. Feel free to ask as many questions as needed before purchasing to ensure you are comfortable with your decision.
Return & Exchange
All sales are final. Unless there is a clear issue that is our fault please reach out. Please note that most of our jewelry is custom-made to your size and is crafted on a made-to-order basis. Due to the personalized nature of our pieces and the fact that we do not mass-produce, we cannot accept returns or exchange. Feel free to ask as many questions as needed before purchasing to ensure you are comfortable with your decision.
Shipping
We offer free shipping from Canada to the U.S.
LilPetite jewelry ships via FedEx worldwide while providing a tracking number for every package. Depending on location, delivery to the U.S. takes between 1-3 business days.
*We do not ship to P.O boxes or temporary addresses.
International Shipping OutSide Of Canada
Please be aware that, depending on the recipient country and relevant import laws, duties and taxes may be payable. You might need to fill out customs clearance forms. As the recipient, you are liable for all import duties, customs, and local sales taxes imposed by the country you are shipping to; payment of these is necessary to release your order from customs upon arrival.
If the mail carrier returns your package to us because you weren’t available or contactable during delivery attempts, or if you didn't provide the necessary information for the package to be released from customs clearance, and the package was shipped back to us, we will reach out to you to check if you would like the parcel to be resent to you. Please note that shipping charges will apply based on your location, and any additional fees incurred for the return of the package to us will also be applicable. If we don't hear back from you within 60 days, we will consider this item abandoned.
Warranty & Repairs
At LilPetite, we stand 100% behind our products and craftsmanship. Our goal is to serve our customers at every stage of life.
We offer a one-time free resizing of up to two sizes for our standard ring styles.
*Some rings cannot simply be resized due to style and materials and would need to have some modification to the sizing shank area. In these cases - a fee is applied.
Shipping
We offer free shipping from Canada to the U.S.
LilPetite jewelry ships via FedEx worldwide while providing a tracking number for every package. Depending on location, delivery to the U.S. takes between 1-3 business days.
*We do not ship to P.O boxes or temporary addresses.
International Shipping
Please note; Occasionally, depending on the recipient country and the relevant import laws, duties and taxes may be payable. As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. International customers outside of Canada: If the mail carrier returns your package to us because you weren’t available or contactable at the time of delivery, we will contact you to check if you would like the parcel to be resent to you. (This time, shipping charges will apply based on your location). If we don't hear back from you within 60 days, we will consider this an abundant item.
Shipping
We offer free shipping from Canada to the U.S.
LilPetite jewelry ships via FedEx worldwide while providing a tracking number for every package. Depending on location, delivery to the U.S. takes between 1-3 business days.
*We do not ship to P.O boxes or temporary addresses.
International Shipping OutSide Of Canada
Please be aware that, depending on the recipient country and relevant import laws, duties and taxes may be payable. You might need to fill out customs clearance forms. As the recipient, you are liable for all import duties, customs, and local sales taxes imposed by the country you are shipping to; payment of these is necessary to release your order from customs upon arrival.
If the mail carrier returns your package to us because you weren’t available or contactable during delivery attempts, or if you didn't provide the necessary information for the package to be released from customs clearance, and the package was shipped back to us, we will reach out to you to check if you would like the parcel to be resent to you. Please note that shipping charges will apply based on your location, and any additional fees incurred for the return of the package to us will also be applicable. If we don't hear back from you within 60 days, we will consider this item abandoned.